PAGING & MESSAGE CENTRE CUSTOMER SURVEY:

How Did You Hear About Us?
Spectrum Communications Sales Representatives	Excellent Good Average Poor Knowledgeable Professional Welcoming Quick to respond Comments:
Spectrum Communications Customer Service	Excellent Good Average Poor Issue resolution Quality of advice Product training Easy to reach Helpfulness Prompt exchanges Comments:
Spectrum Paging	Excellent Good Average Poor Reliability and accuracy of pager Purchase or rental experience Paging coverage area Reliability of website paging Comments:
Spectrum Message Centre	Excellent Good Average Poor Courtesy of operators Overall efficiency Calls handled as per instructions Comments:
Spectrum Communications Administrative	Excellent Good Average Poor Invoices clear and easy to read Invoices display correct pricing Credits clear and on time Service value & pricing structure
What service could we improve at?
Employee Recognition If any member(s) of our team were especially helpful, please let us know their name(s) so that we may show them our appreciation.	Name(s): Comments:
Please list any other wireless communication devices you are presently using:
How would you rate Spectrum Communication overall as a company to do business with?	Excellent Good Average Poor Comments:
In the event we would like to contact you, please fill in the information below.	Name: Company: Telephone: